North Trade Group

Privacy Policy

Controller: North Trade Group OÜ, Estonia · Registry code: 14590583 · Effective from: 07.09.2026

1. Who is responsible

The controller of personal data processed in connection with northtradegroup.com is North Trade Group OÜ, registry code 14590583, address Harju maakond, Rae vald, Jüri alevik, Veetorni tn 9, 75301, e-mail info@northtradegroup.com.

2. What data we collect

• Shop orders: name, contact details, delivery address, order contents and payment status (card data is processed by the payment provider, never by us).
• Inquiries and quote requests: the details you include in a request — name, company, contact details and the content of your inquiry. Site forms compose an e-mail in your own e-mail client; the data reaches us only when you send that e-mail.
• Technical data: standard website usage data (IP address, browser, pages visited) collected via cookies and our website platform.

3. Why and on what legal basis

• Fulfilling orders and service requests — performance of a contract (GDPR art. 6(1)(b)).
• Accounting and tax records — legal obligation (art. 6(1)(c)).
• Responding to inquiries, maintaining business relationships, site security and analytics — legitimate interest (art. 6(1)(f)).
• Non-essential cookies — consent (art. 6(1)(a)), which you may withdraw at any time via cookie preferences.

We do not sell personal data and do not use it for automated decision-making.

4. Who processes data for us

We use carefully selected processors: Squarespace (website and e-commerce platform), payment service providers for shop transactions, e-mail and productivity providers, and delivery companies for shipping orders. Some providers may process data outside the EEA; in such cases transfers rely on EU Standard Contractual Clauses or an adequacy decision.

5. How long we keep data

• Order and invoice data — 7 years (Estonian accounting law).
• Inquiry correspondence — up to 3 years after the last contact, unless a business relationship continues.
• Technical and analytics data — per the retention periods of the respective cookies.

6. Cookies

The site uses essential cookies required for it to function (e.g. cart, security) and, with your consent, analytics and performance cookies provided through our website platform. You can manage non-essential cookies via the "Cookie Preferences" link on the site and in your browser settings. Embedded content (e.g. background videos served from YouTube) may set third-party cookies governed by the respective provider's policy.

7. Your rights

Under the GDPR you have the right to access your data, to rectification, to erasure, to restriction of processing, to data portability, and to object to processing based on legitimate interest. Where processing is based on consent, you may withdraw it at any time without affecting prior processing.

8. Contact & complaints

To exercise your rights or ask anything about this policy, write to info@northtradegroup.com. You also have the right to lodge a complaint with the Estonian Data Protection Inspectorate (Andmekaitse Inspektsioon, aki.ee) or the supervisory authority of your country of residence.